JellyBlue Official Website › Contact
ContactContact the JellyBlue Desk: Two Mailboxes, One Telephone
Tracking, changes and refunds go to the order desk on +1 (302) 200-3480 or [email protected]. Corrections to this website, privacy requests and press go to [email protected]. The website mailbox cannot see orders, which is the one thing on this page worth remembering.
Which route answers which question, the two addresses, and why they are not interchangeable.
Which JellyBlue route to use
| What you need | Where it goes | Worth knowing |
|---|---|---|
| Tracking a parcel | +1 (302) 200-3480 or [email protected] | The tracking number is in the order email |
| Changing an address before dispatch | +1 (302) 200-3480 | Telephone, and quickly: the seller ships within about a day |
| Starting a refund | +1 (302) 200-3480 with the order ID | A refund starts on the telephone, never in the website mailbox |
| A damaged parcel or a broken safety seal | +1 (302) 200-3480, with photographs | Do not take a bottle with a damaged seal |
| A correction to a page on this website | [email protected] | Mon–Fri 9:00am–5:00pm ET |
| Privacy, data or press | [email protected] | Mon–Fri 9:00am–5:00pm ET |
Every order row starts with the order ID from your confirmation email. Without it the desk cannot identify the order.
Writing to [email protected] about a refund. That mailbox belongs to the people who write these pages and it has no access to the order system at all; the best it can do is tell you to ring +1 (302) 200-3480, which is where the clock is already running on your 60-day window.
The two JellyBlue addresses, and what each is for
Office · correspondence only
26 Broadway, Suite 1108, New York, NY 10004, USA
This is the registered correspondence address. Letters, legal notices and press reach us here. A parcel sent here does not reach the returns desk and will slow a refund down rather than start one.
Returns · parcels only
419 Park Avenue South, Floor 7, New York, NY 10016, USA
Every returned bottle goes here, with a tracked service, after a call to +1 (302) 200-3480. Put your name, the email you ordered with and the order ID on a sheet inside the box.
The distributor is a third address and a third company. The back panel names Gex Corporation LLP as the distributor, PO Box 12730, Ogden, UT 84404, telephone +1 (507) 448-8190. Formulation questions belong there rather than here; anything about your order belongs to the order desk.
Write to the JellyBlue desk
Each form opens your email app addressed to the right mailbox, and both reach a person. Neither is faster than the telephone for anything involving an order.
What to have ready before you ring the JellyBlue desk
- The order ID from your confirmation email.
- The email address you ordered with.
- The lot number from the base of the bottle. Current stock reads JEL-26/JE-6782.
- The date of purchase, which is what the sixty-day window is counted from.
Opening hours for the website mailbox are Mon–Fri 9:00am–5:00pm ET. The order desk is the seller’s and operates on its own hours; the telephone number is +1 (302) 200-3480.
One thing this desk will not do is take an order over the telephone. Orders go through the checkout so that the order record, the tracking and the guarantee window all exist in the same place, which is the only arrangement under which a refund is straightforward two months later.
Order JellyBlue from a desk you can actually reach
One number for tracking, changes and refunds, and a separate mailbox for corrections to this website. Both are printed on every page.
Two bottles $158 · three bottles $207 · 60-day money-back guarantee
Order JellyBlue On The Official Website30 gummies a bottle · lot JEL-26/JE-6782 · ships from the U.S.
Who publishes this JellyBlue website?
This page carries contact details rather than citations; the byline applies to it as to every page.
