JellyBlue Official Website › Refund Policy
Refund PolicyJellyBlue Refund Policy: the Formal Version
A 60-day money-back window, counted from the date of purchase. Claims start on the telephone with the order ID. Returns go to the Park Avenue South address with the buyer’s own tracked postage, and the credit is issued three to five business days after the return is received.
The policy set out formally, for a reader who wants the terms rather than the explanation.
The JellyBlue refund terms in full
| Term | The policy |
|---|---|
| Window | 60 days from the date of purchase, as recorded on the order confirmation. |
| Eligible orders | Orders placed through this website and the official checkout it hands off to. Marketplace and auction purchases are the responsibility of that seller. |
| Condition of goods | Opened and unopened bottles alike. A trial of the product is exactly what the window is for. |
| How to start | Telephone +1 (302) 200-3480 with the order ID, or write to [email protected]. |
| What to include | Full name, the email address used for the order, and the order ID, on a sheet inside the box. |
| Return address | 419 Park Avenue South, Floor 7, New York, NY 10016, USA |
| Return postage | The buyer’s cost. A tracked service is required, and the receipt should be kept. |
| Refund issued | Three to five business days after the return is received at the returns desk. |
| Credit appears | A further five to ten days, depending on the card issuer. |
| Refunded to | The card used for the original payment. |
| Shipping charges | The purchase price is refunded. Outbound shipping charged on the two-bottle tier is not refunded, and return postage is not reimbursed. |
This table is the policy. The guarantee page is the same policy explained, with the arithmetic worked through.
What the JellyBlue refund policy is not
Three clarifications, because all three come up and all three are better stated here than argued later.
It is not a medical guarantee. A money-back window is a commercial promise about a transaction. It says nothing about what the product will do, and no statement on this website should be read as a promise of any outcome.
It is not an open-ended returns policy. Sixty days is sixty days. It is longer than most windows in this trade and it is not indefinite, and a claim made on day seventy is a claim outside the policy.
It is not a route for an order this desk cannot see. A purchase made through a third-party listing has an order record with that third party. This desk cannot refund a transaction it has no record of, which is the practical reason the where to buy page exists.
Cancelling or changing a JellyBlue order before it ships
An order that has not yet been dispatched can usually be changed or cancelled, and the window for that is short: the seller states dispatch within about one business day.
Ring +1 (302) 200-3480 as soon as you know. Address corrections, pack changes and cancellations are all straightforward before the parcel leaves and all impossible afterwards, at which point they become a return instead.
There is nothing to cancel in the sense of a subscription. Each order is a one-time payment with no rebill and no automatic reorder, so there is no standing arrangement to end.
Order JellyBlue with the refund terms read first
Sixty days from purchase, opened bottles included, the credit to the card that paid. Return postage is yours and the terms above say so before you buy.
Two bottles $158 · three bottles $207 · 60-day money-back guarantee
Order JellyBlue On The Official Website30 gummies a bottle · lot JEL-26/JE-6782 · ships from the U.S.
Who publishes this JellyBlue website?
This page states a purchase policy rather than the literature; the byline applies to it as to every page.
